a human approach.
frameshift brings a unique, dynamic, and, most of all, human approach to building interpersonal and group connections. We place our academic and professional backgrounds as anthropologists and certified mediators at the service of clients seeking to create ways for diverse groups of people to make connections and actively shape their relationships.
We provide inclusive, tailored mediation, coaching, training, and moderation for individuals and groups. Our approach is heterodox, combining cutting-edge insights from communication science with non-judgmental, personalised environments to ensure that organisations and people can negotiate the complex circumstances they encounter in work and life.
In our work we build on our own diverse life experiences and cultural heritages – we have each grown up across cultures and have lived and worked in more than nine countries, including France, Mexico, Syria, The Netherlands, Turkey, and the United States.
With the services offered at frameshift we aim to foster healthy communication and relationships.
languages.
We offer services primarily in English and German, but we can also assist our clients in Arabic, Dutch, French, Spanish, and Turkish as required. We serve all communities, but note that our international background places us in an ideal position to assist expat and migrant communities.
what we bring.
multi-partiality
We strive for personal and professional neutrality in all sessions. As facilitators, we offer a clear framework for discussion and encourage all participants to engage. We do not participate in these discussions ourselves. We merely oversee the conversation’s structure.
empathy
We assume that people have good reasons for their actions, no matter how contradictory they may seem sometimes. We take people’s needs seriously, tolerate ambiguity and always treat our clients with empathy.
a good atmosphere
We help create a friendly, welcoming atmosphere by supporting clients in establishing and adhering to clear discussion guidelines.
flexibility
With structured discussions, teams and individual clients can revise, edit, and alter the goals of a session as circumstances require. We can help by highlighting or managing these points of inflection in discussions.
clear structure
It is our job to ensure that conversations and discussions are structured so that our clients can focus on what they want to share.
time management
We keep an eye on the clock and make sure to plan well-timed breaks.
creative methods
We introduce appropriate techniques and exercises for more effective discussions, problem-solving, and decision-making.